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FAQ

What forms of payment do you take?

Payment is made at time of services via cash, HSA/FSA cards or credit/debit cards.

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Do you take insurance?

I'm a solely cash/card business. I do not bill insurance, however there are a few places nearby that do!

-Evergreen Wellness & Massage

-North West Roots Wellness

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How long does initial intake take before I can get on the massage table?

Intake varies by client. Some may take longer than others depending on the health history review or injury being treated. Intake is taken even for a relaxation massage to ensure quality bodywork. A digital intake form will be sent to you via email to sign/fill out & is encouraged to be done before coming in for the session, so that we can ensure more table time. If you have not filled out the intake before the session, please arrive 10 minutes prior to your appointment to ensure that you have optimal time for hands-on treatment.

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What is your cancellation policy?

Please provide me with a 24 hour notice of any schedule changes or cancellations requests. Please understand that when you cancel or miss your appointment without providing 24 hour notice, I'm unable to fill that appointment time and my other clients miss the chance to receive services they need. It is policy that you will be charged 100% of the service fee for a missed session. If you are able to fill your appointment time with another client (a friend, colleague, family member, etc.), I will waive the cancellation fee.

If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, I request that you cancel & reschedule your session for another time, with no fee. Inclement weather may also result in necessary late cancellations.

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Going into labor / having your baby will not result in a cancellation fee!

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What are your policies around Covid-19?

Due to the fact that massage therapy work involves maintained touch and close physical proximity over an extended period of time, there may be an elevated risk of disease transmission, including COVID-19. If you are experiencing pain/discomfort that impedes daily life or activities, massage therapy benefits may outweigh the possibility of risk. I take all of this very seriously and want to continue to provide high quality healthcare through massage. I am fully vaccinated and can wear a mask if that makes your massage experience more comfortable.

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Please notify me if you have any cold symptoms prior to your appointment, or any unusual symptoms such as the loss of taste and smell. These symptoms will not be charged a late cancellation fee. 

 

In the past 14 days, have you or ANYONE you have come into contact with experienced symptoms of:

  • loss of smell or taste

  • runny nose

  • cough

  • fever of 100 degrees or higher

  • sore throat

  • shortness of breath or breathing issues

  • flu-like symptoms

  • chills, muscle aches or new rashes or lesions

If so, we will need to postpone your massage. 

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Are there contraindications to Lymphatic Facilitation?

Yes! Although it is gentle work, it effects the body greatly. There are indeed contraindications, so please read over these carefully before booking.

You cannot receive LF if you have any of the following:

-Kidney Dysfunction

-Active Tuberculosis (TB)

-Current Thrombosis or Embolism

-Congestive Heart Failure

-Active infection within the body

-Lymphedema (Lymphedema is a systemic issue, and needs to be addressed by a trained MLD therapist)

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I am pregnant/postpartum, do I need a medical release form to see you for massage?

If you are pregnant or within 6 weeks postpartum and have certain elevated risk conditions, you will be asked to have your healthcare provider complete a medical release form before your session. For low risk perinatal and postpartum clients, you do not need to have a medical release form filled out prior to our session. 

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How soon after giving birth can I receive a massage?

I do postpartum visits within the same week after giving birth as long as it is cleared by your health care provider. If you are an already established client, the first 2-3 weeks I highly suggest in home visits from me, and thereafter you are welcome to come to my studio.

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Why is breast care important?

Breasts are amazing organs that grow on the outside of our body. Many of us ignore them until something presents itself as a problem, i.e. clogged ducts, breast pain, inflammation, etc.

Breast massage may improve circulation and drainage, reduce pain or discomfort, reduce swelling, improve texture and reduce congestion. It can also improve and support lactation by assisting in better milk flow. Post surgery, massage can be recommended to help tissue restriction, range of motion & better help the healing process.

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Does breast massage treat or cure cancer?

Breast massage will not cure cancer and it does not diagnose cancer. However, it can be an important piece in the framework of a well-developed integrative medicine treatment plan. Breast cancer survivors and thrivers can benefit from reduction in pain and swelling, relaxation of scar tissue, and soothing touch to a highly traumatized area. Having an advocate that can teach you about your breast tissue changes and how to monitor them after cancer treatment is empowering. Your loved ones will also likely express concerns about their breast health as a result of being involved in your experience. Breast care education can give them tools for detecting and monitoring breast tissue changes throughout their lives.

If you are in active cancer treatment, it is advised to go to an LMT that has oncology massage training. Please message me and I can get you the resources you need for this.

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Questions?

Fill out the contact form to your right and I will get back to you as soon as I can.

707-812-0669

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